Server
Deliver our Steps of Service for each guest
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Ask for assistance if needed, assist others in meeting the Steps of Service
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Get guests to smile within 10 seconds of seeing you
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Anticipate guest needs
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Control the timing of the dining experience
Develop relationships with our regular guests
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Get to know guests by name
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Show enthusiasm for our Food and know how to suggest your favorites
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Speak highly of your teammates to our guests
Work urgently to assist teammates with turning tables
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Assist with the Table Bussing Cycle, delivering food, and seating guests
Place orders and process guest payments
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Apply discounts and promos accurately- proper chain of custody; signature receipts retained
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CC receipts kept in order- signature receipts retained; Tips entered accurately
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Cash deposits accurate- procedures followed for reporting tips and depositing Cash Due
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Closing Audit paperwork- organized information and audits; custody passed to Leader on duty