Server

Deliver our Steps of Service for each guest 

• Ask for assistance if needed, assist others in meeting the Steps of Service 

• Get guests to smile within 10 seconds of seeing you 

• Anticipate guest needs 

• Control the timing of the dining experience 

 

Develop relationships with our regular guests  

• Get to know guests by name 

• Show enthusiasm for our Food and know how to suggest your favorites 

• Speak highly of your teammates to our guests 

 

Work urgently to assist teammates with turning tables 

• Assist with the Table Bussing Cycle, delivering food, and seating guests 

 

Place orders and process guest payments 

• Apply discounts and promos accurately- proper chain of custody; signature receipts retained 

• CC receipts kept in order- signature receipts retained; Tips entered accurately 

• Cash deposits accurate- procedures followed for reporting tips and depositing Cash Due 

• Closing Audit paperwork- organized information and audits; custody passed to Leader on duty